Access Statement

Introduction

The Craigwell is located right on the sea front and has ten guest bedrooms. The guest house is over one hundred years old and whilst we aim to meet the needs of all our guests, there are some features which might make access difficult for people with limited mobility. Rooms are fairly generously sized, however, as there are steps into the guest house and we have no ground floor guest rooms or lift, it is not suitable for wheelchair users.

Pre-Arrival

We are located at the east end of Morecambe Promenade. With plenty of unrestricted parking available as well as being on a main bus route and approximately one mile from the railway station, we are easy to reach however you choose to travel. The nearest shops in Morecambe are approximately a ten minute walk away, however there is a small Spar shop just two minutes walk away on Thornton Road. The nearest bus stop is approximately two hundred yards away, and on weekdays during the daytime buses run regularly, at ten to fifteen minute intervals. Buses run more infrequently at weekends (timetables are available). The nearest railway station is Morecambe, and taxis are usually available at the station but we can book one for you in advance if required. There are several local taxi companies. Well-behaved dogs are permitted at our discretion. Our website provides pictures of our accommodation and further information about the services we provide. You can contact us by telephone and email. We are happy to cater for special diets or any particular likes or dislikes. Please advise us of these in advance.

Arrival and Car Parking

Arrival times are from twelve noon until ten P.M. Departure should be by ten A.M. Please advise us of your anticipated arrival time. Parking is available free and unrestricted at the front of the guest house, where the ground is level. We also have 4 car parking spaces to the rear of the guest house, in front of our garages. If these areas are busy then there is a Council car park to the rear of the guest house which costs fifty pence for twenty four hours. On arrival, guests are required to complete our registration form and our are facilities explained. We offer assistance with luggage.

Main Entrance

There is one small step between the pavement and the path up to the hotel. There are the four small steps to the door frame up to the front door. There is a handrail on both sides of the steps up to the front door. The front door is usually open. Please ring either the bell on the outside right hand side of the guest house or the bell to the right of the inner door on your arrival.

Guest Accommodation-Public Areas

The hallway leads to the dining room and guest lounge. The guest house has central heating in all rooms. Our ten guest bedrooms are laid out over the first, second and third floors. We have a fully automated fire alarm system throughout the hotel and are completely non-smoking. A bell is provided in the entrance hallway, to call for assistance. Bedrooms are en-suite with an additional WC on the ground floor.

Lounge and Dining Room

Guests are welcome to use the guest lounge at any reasonable time. The lounge has three sofas, two chairs and a television, and is located at the front of the guest house. A selection of local information, maps, magazines, books and board games is available in the lounge. Breakfast is served in the dining room on the ground floor and is access from the reception hall. We serve breakfast between seven A.M. and nine A.M. There are seven tables, which can be configured to suit most parties. We have a child's high-chair available if required. The lounge and dining room are carpeted and centrally heated.

Bedrooms

Our ten guest bedrooms are spread over three floors and are carpeted throughout. Vinyl has been laid in the en-suites of all rooms. Each bedroom is centrally heated with individual controls. There are sixteen steps up to the first floor and rooms one, two and four. There are a further thirteen steps up to a turn in the landing and three more steps taking you up to the second floor, to rooms nine, ten and six. There are a further three steps down from this floor to rooms seven and eight. There are thirteen steps from the second floor to the third floor where rooms eleven, twelve and twelve A are located. There are en-suite facilities in all rooms consisting of a shower, WC and wash basin. Colour televisions with remote control and a hospitality tray with tea and coffee facilities and biscuits, are provided. We also provide a hair dryer, water glasses, guest soap, shampoo and shower gel. Our beds are made with synthetic duvets and pillows. An extra blanket and pillow are available in each bedroom. There is a wardrobe and chest of drawers in each room, together with a chair and bedside cabinet. There is a folder in each bedroom which contains further information about the guest house and details of local amenities.

Bedroom one is on the first floor and has a king size bed and en-suite shower room.

Bedroom two is on the first floor and has a three foot single bed, accessed from one side only. It has an en-suite shower room.

Bedroom four is on the first floor and has a double bed and en-suite shower room.

Bedroom six is on the second floor and has a three foot single bed and a four foot six double bed. It has an en-suite shower room.

Bedroom seven is on the second floor and has a three foot single bed and an en-suite shower room.

Bedroom eight is on the second floor and has a four foot six double bed and en-suite shower room.

Bedroom ten is on the third floor and has a king size bed. It has an en-suite shower room.

Bedroom eleven (suite) is on the third floor and has a four foot six double bed and a single three foot bed and en-suite shower room.

Bedroom twelve is on the third floor and has a four foot six double bed which can be accessed from one side. It has an en-suite shower room.

Bedroom twelve A is on the third floor and has a four foot six double bed which can be accessed from one side. It has an en-suite shower room.

Additional Information

There is a fire extinguisher in the entrance hall and another on each of the first, second and third floor landing areas. In the event of a fire, the fire alarm system will activate and an alarm will be heard. Please advise us if you have a hearing impediment and might not hear this. The building can be evacuated via the front door at the bottom of the guest stairs. Please congregate across the road on the promenade area opposite the guest house until you are advised that it is safe to re-enter the guest house. We do not permit smoking anywhere in the hotel, but you may smoke outside at the entrance to the property. There is a cigarette bin for cigarette ends. We are happy to refrigerate any medication. We can also keep any perishables in our fridge for a limited period. Mobile phone reception within the hotel seems to be good. WiFi internet connection is available free to guests.

Contact Information

Address:372, Marine Road East, Morecambe, LA4 5AH

Telephone:01524 410095

Email :craigwellhotel@gmail.com

Website:www.craigwellhotel.co.uk